Privacy Policy

Introduction

Ari.Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diving tour services aboard the Ari Queen safari boat.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

How We Use Your Information

We use the information we collect to:

• Process and manage your safari boat bookings and dive tour reservations
• Verify diving certifications and assess fitness to dive
• Ensure safety aboard Ari Queen and during diving activities
• Communicate with you about your bookings, itineraries, and our services
• Coordinate emergency contacts and medical information for safety purposes
• Provide customer support and respond to your inquiries
• Improve our dive tours, services, and guest experience
• Send you marketing communications about dive packages and special offers (with your consent)
• Comply with maritime regulations and legal obligations
• Share diving photos and videos for promotional purposes (with your consent)

Sharing Your Information

We may share your information with:

• Dive insurance providers and emergency assistance services
• Medical professionals in case of diving-related incidents or emergencies
• Maritime authorities and regulatory bodies as required by law
• Payment processors to complete transactions
• Equipment rental partners and diving service providers
• Marketing and analytics partners (in anonymized or aggregated form)
• Emergency contacts you have designated
• Local authorities in the Maldives when required by law

We do not sell your personal information to third parties. Your diving medical information is kept strictly confidential and shared only when necessary for your safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, personalize content, remember your preferences, and improve your booking experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure storage of medical and certification information
• Encrypted transmission of payment and sensitive data
• Limited access to personal information on a need-to-know basis
• Regular security audits and updates to our systems

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Booking and payment records: 7 years (for tax and accounting purposes)
• Dive logs and certification records: 5 years (for safety and liability purposes)
• Medical questionnaires: Duration of relationship plus 3 years
• Marketing preferences: Until you withdraw consent
• Website usage data: 2 years

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to or restrict the processing of your data
• Data portability (receive your dive logs and booking history in a portable format)
• Withdraw consent at any time (where processing is based on consent)
• Opt-out of marketing communications while still receiving service-related messages

To exercise these rights, please contact us using the information provided in the "Contact Us" section. Please note that some information may need to be retained for safety, legal, or operational reasons.

International Data Transfers

Our operations are based in the Maldives. If you are accessing our services from outside the Maldives, please be aware that your information may be transferred to, stored, and processed in the Maldives and other countries where our service providers operate. We take appropriate measures to ensure your data receives adequate protection.

Children's Privacy

Our diving services are intended for individuals aged 10 and above (minimum age for junior diving certification). We do not knowingly collect personal information from children under 10 without parental consent. If you believe we have collected information from a child under 10, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email. You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at: